At this time, we are not offering refunds, or exchanges. However, in the event a product arrives damaged, please contact us immediately at  moneemelts@gmail.com. When emailing, please provide clear pictures and description of damaged item and we will try our best to rectify this misfortune. Please be sure to refer to "Candle Info Card" to properly care for your candle and prevent mushrooming, soot, tunneling, or any potentially hazardous behavior. Please allow 72-hour response time for all emails.

Shipping

All packages will be shipped using USPS Priority Mail or Flat Rate. Please allow 48-72 hours to process your order. You will typically receive your package within 5-10 business days after placing your order. 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, refund/ exchange policy, or shipping policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at moneemelts@gmail.com :